Fresh food products account for about 30%-60% of the products in leading convenience stores, and have a gross profit margin far exceeding 45% of the average product, so it is a business that all convenience store brands are focusing on. However, this business has a problem that is different from standard product inventory management. Taking the balls in Oden as an example, there are the following problems:
Timeliness: When the store is open for business, because the Oden has not been heated, it is impossible to pack fresh food at noon when offline retail is booming. When clear equipment is needed before closing the store at night, this product cannot be sold on the takeaway platform;
Inventory management is more difficult: In ERP, oden balls are managed in bags as a sku, but they are sold in units, and there is no fixed value for how many balls are in a bag.
Therefore, we draw on the management methods of the catering industry for meals:
The system supports to control the timing of the goods on and off the shelves on each takeaway platform, and automatically set the stock timing to the set value or clear it;
The system supports store staff to manually set the inventory of goods on all takeaway platforms to 0;
Every time the store opens a bag of meatballs, it will write off a bag in the system, and at the same time, the actual online and offline sales of the product will be counted daily, the gross profit will be calculated, and the warning value will be set.
2. Morse code of convenience stores and customers
Food delivery platforms generally do not allow online sales of cigarettes, but customers have strong demands to buy cigarettes online.
Due to the high gross profit of the goods, the stores are also willing to cooperate. The store will generally maintain a 1 yuan collection of goods on the takeaway platform. Old customers can rely on the experience of buying cigarettes and the tacit understanding with the store to place an order for the quantity of goods corresponding to the price of cigarettes, and explain it in the customer remarks.
But there is a problem, that is: the customer buys n pieces of order products, and when the order is placed in the ERP, the inventory of cigarettes will not be deducted, which will affect the gross profit and inventory accuracy of cigarette products.
The solution we provide is to support the manual editing of the product information in the order in the system, so as to convert the order-collected products into cigarette products.
Note: This solution is only for everyone to understand the unknown details of the retail industry and the business context behind the product functions. In fact, this demand has not been developed because it will be controlled by the platform.
3. 5 cents is also a plan for more refunds and less supplements
Weighing goods sold on takeaway platforms are generally sold in portions, such as a 500g portion. However, such as imported watermelons, there are general differences among individuals, and it is basically impossible to perfectly meet the standard weight, or heavier than the standard weight, or lighter. At the same time, the unit price is very country email list high, which will inevitably lead to customer dissatisfaction or loss of the store.
Therefore, the solutions we provide are:
When the product is lighter than the standard weight, part of the difference will be refunded to the customer according to the difference between the weighing and the standard weight. If the product is much lighter than the marked weight, the picking fails;
When the product is higher than the standard weight, according to the difference between the weighing and the standard weight, the customer is required to make up the difference when picking up. If the product is much higher than the standard weight, the picking fails. then do not ask the customer to make up the difference;